Returns & Refunds

If you are not 100% satisfied with your purchase, you can return the product (excluding special order, specifically customised, cycle to work, finance or custom built bikes) at your cost and get a refund or exchange the product.

You can return a product for up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.